Q01
Can I order directly with a P/N built on this site?
The P/N builder is for preliminary selection only. Shaft, mounting, angle and production specifications are confirmed by our team for your application before quotation and ordering.
SUPPORT / FAQ
Frequently asked questions
Common questions about selection, quotations and part numbers. Contact our team for anything not covered here.
Q02
How do I request a quote or samples?
Click “Live inquiry” and share your application, expected quantity and target specifications. Our team will follow up.
Q03
Can you supply specifications not listed here?
Please discuss them with us. Some series can be customized; feasibility is confirmed case by case.
Q04
Can I get certificate copies?
Request current certificate copies via live inquiry or e-mail.
Q05
What is your lead time?
For orders up to 100 pcs, production takes about 2–3 weeks; for orders above 100 pcs, about 3–5 weeks. If the item is in stock, it can ship as soon as the same day. Please ask our team to check current stock.
Q06
Why does production take this long?
To guarantee quality, we start production only after an order is confirmed, so every part you receive is freshly made and in the best condition. This is why our lead time is longer, and we appreciate your understanding.